Payment Methods
Last Updated: June 13, 2026
At ZDWC Media, we want your shopping experience for custom baseballs, footballs, basketballs, soccer balls, and jerseys to be smooth, secure, and transparent from start to finish—including checkout. Below you'll find everything you need to know about the payment options we accept, how transactions are processed, and the measures we take to protect your financial information.
Accepted Payment Methods
To serve our international customers conveniently, we currently accept the following payment methods through our secure online store at zdwcmedia.com:
- Credit and Debit Cards: Visa, Mastercard, American Express, and Discover. Cards issued by major banks worldwide are typically accepted. Your card will be charged at the time you place your order.
- PayPal: You can pay using your PayPal balance, linked bank account, or the credit/debit cards associated with your PayPal account. Selecting PayPal will redirect you to the PayPal website to log in and complete the transaction securely.
- Other Methods: Depending on your location, we may also support additional options such as Apple Pay, Google Pay, or Shop Pay at checkout. These will appear automatically if they are available in your region.
We are continually evaluating new payment partners to better serve our global audience. If you have a specific need or request, please let us know at ZDWCMedia@outlook.com.
Currency and Pricing
Unless otherwise stated, all prices are quoted in Euros (EUR). We reserve the right to adjust prices at any time without prior notice, while prices of confirmed orders shall remain unaffected by any price changes. Full payment is required upon order submission. We accept payments in EUR, GBP, USD and AUD; detailed payment options are set out in our Payment Policy. By submitting your payment details, you warrant that you are authorised to use the selected payment method. We reserve the right to refuse or cancel any order if fraudulent or unauthorised transactions are suspected. Taxes and shipping fees are excluded from displayed prices and will be shown separately at checkout. International customers shall be solely responsible for all customs duties, import taxes and clearance fees levied by the customs authorities of the destination country or region.
The amount displayed at checkout is the total amount you authorize us to charge, inclusive of any applicable shipping fees and taxes we collect.
Secure Transactions
Protecting your payment data is a responsibility we take seriously. Our website employs industry-standard security protocols:
- SSL/TLS Encryption: All pages on zdwcmedia.com, especially checkout and account areas, are protected with 256-bit SSL encryption. You can verify this by the padlock icon in your browser's address bar.
- PCI-DSS Compliance: We process payments through gateways that are fully PCI-DSS (Payment Card Industry Data Security Standard) compliant. This means your full card details are never stored, viewed, or handled directly on our servers. When you enter your card information, it is tokenized and transmitted securely to our payment processor.
- Fraud Monitoring: Our systems and partners actively monitor for suspicious activity to protect both you and our business. Occasionally, we may need to request additional verification for high-value or flagged transactions. We appreciate your cooperation in these instances.
Billing Information
To ensure a successful transaction and prevent fraud, please make sure the billing address you enter at checkout matches the billing address on file with your bank or card issuer. A mismatch may cause your payment to be declined or delayed for manual verification. Your billing information is used solely for payment processing and is handled in accordance with our Privacy Policy.
Payment Confirmation and Order Processing
- Immediate Confirmation: Once your payment is successfully authorized, you will receive an order confirmation email from us. Please review this email and verify that all details—including customization specifications, shipping address, and ordered products—are correct.
- Processing Flow: For custom products, please remember that production time (typically 5–10 business days) begins only after payment is confirmed and any necessary design proofs are approved. Your payment secures your place in our production queue.
- Unsuccessful Payments: If your payment is declined, you will typically see an error message at checkout. Possible reasons include incorrect card details, insufficient funds, or your bank's security block on international transactions. If you believe the decline is in error, we suggest contacting your bank first, then trying again or selecting an alternative payment method.
Taxes and Additional Fees
Applicable sales tax, VAT, or GST may be added to your order depending on your shipping destination and the relevant tax laws. The final tax amount, if any, will be clearly displayed at checkout before you complete your payment. Please note that import duties and customs fees are separate from your product and shipping costs and are your responsibility upon delivery, as outlined in our Shipping Policy.
Questions About Payments?
We're here to make your checkout experience as effortless as possible. If you encounter any issues, have questions about a charge, or need an invoice for your team order, don't hesitate to reach out.
Email: ZDWCMedia@outlook.com
Website: zdwcmedia.com
*Typical response time is within 1-2 business days.*
Thank you for choosing ZDWC Media to bring your custom sports gear to life. We appreciate your trust and look forward to crafting something extraordinary for your team.